About

wgrise24@gmail.com

(270)543-9710

Biography

Hello, my name is Will Grise and I am a recent graduate of the University of Louisville. I graduated in August of 2020 with a Bachelor’s of Science in Computer Information Systems with a focus in Information Security. I am currently an information technology technician for Stratus Plastics International and am looking to further my career via certifications such as Security+ and CCNA.

Professional Experience

General Motors,
Bowling Green, KY, February 2021 — present
Cyber Security and Network Resident Engineer

  • Manage Cyber Security initiatives for the 1.7 million sq. ft. Bowling Green Assembly, home of the Chevrolet Corvette.
  • Regularly meet with the plant and departmental managers to engage the organizations on CS policies.
  • Accountable for rolling out corporate CS deployments and adhering to federal standards and best practices to protect and defend the site’s infrastructure and assets.
  • Manage and develop a team of engineers through training and deployments.
  • Single point of contact for Cyber events and initiatives between Site & Corporate Leadership.
  • Perform audits of network devices for compliance with standards for securing devices.
  • Delegate resources to assist in troubleshooting network issues for remediation.
  • Forecast & plan for technology implementation projects and resource labor budget.
  • Assist with vulnerability remediation for OT devices and assist with disaster recovery for OT devices.
  • Travel to other sites as needed to assist with their cyber security initiatives.

Stratus Plastics International, Morgantown, KY, November 2020 – February 2021
Information Technology Technician

  • Responsible for all networking and other information technology issues at Stratus KY facility
  • Provide on-call technical support for all Stratus KY end users
  • Held cybersecurity training meetings to help non-IT staff learn processes to protect the company from cyber attacks
  • Proficient in the setup and configuration of Cisco switches and Meraki SD-WAN
  • Familiar with setup and configuration of VOIP phones for office workers
  • Worked with multiple parties in both Morgantown, Kentucky, USA and Windsor, Ontario, Canada to improve Stratus KY Information Technology processes

KFC Help Desk, Louisville, KY, May 2019 — July 2020
IT Intern

  • Delivered technical support and guidance to a network of over 4,000 restaurants across the U.S. garnering millions of dollars in sales over the phone.
  • Evaluated available information in order to troubleshoot technical and operational problems in real-time.
  • Leveraged knowledge of current and emerging software features to educate clients about their particular cases.
  • Diagnosed specific technical issues such as issues with Point of Sale or issues with store PC in order to identify and implement customized solutions to fit the needs of each store.
  • Routed cases to appropriate departments to streamline issue resolution.
  • Documented client information and services provided in an organized ticketing system provided by ServiceNow.
  • Followed up with clients regarding their help ticket when necessary.

University of Louisville, Louisville, KY, February 2018 — April 2019
REACH Tutor

  • Provided tutoring services and mentorship to students enrolled in lower-level Computer Information Systems courses.
  • Educated students about a variety of concepts by reviewing their class notes, offering guidance on assignments, and providing examples.
  • Assisted University students with technical issues concerning their personal or University devices.
  • Assessed hardware and software issues on a case-by-case basis to provide custom solutions.

Education and Credentials

Bachelor of Science in Business Administration in Computer Information Systems, 2020

University of Louisville, Louisville, KY

Concentration in Information Security (BSB)

Dean’s Scholar: Spring 2017

Dean’s List: Spring 2018, Fall 2018, Spring 2019

Technical Skills

  • Windows Operating System
  • Microsoft Office Suite
  • ServiceNow
  • Linux (Ubuntu)
  • Visual Studio and VS Code
  • Command Prompt
  • Forensic Tools such as RegRipper and Autopsy
  • Programming via C#, SQL, and JavaScript

Volunteerism

Riverside missionary Baptist Church, Drakesboro, KY, September 2015 — Present
Audio Coordinator

  • Configure and operate microphones during church services and events, testing sound quality and volume.
  • Operate the sound systems and loudspeakers to play music for the church’s youth choir performances.

Jefferson Memorial Forest, Louisville, KY, May 2017 – Present
Trail Team Volunteer

  • Maintained the safety and cleanliness of trails and surrounding environment.
  • Investigated trail growth to remove invasive plant species.
  • Developed the park’s infrastructure by building structures such as bridges and fences.

Additional Information

Interests: Reading about technology and finance, basketball, football, software development, content creation, print on demand, affiliate marketing